Safe and Responsible Gaming

rbajee's commitment to responsible gaming

rbajee believes that entertainment should always be controlled and enjoyable. Our responsible gaming tools and guidelines are here to help keep you safe.

For players aged 21 and above only

Why responsible gaming matters

Online betting and casino gaming are exciting forms of entertainment. But like any form of entertainment, it is important to enjoy them responsibly. At rbajee, we see responsible gaming not just as a policy, but as the core foundation of our platform.

Gaming addiction is a real problem that can affect anyone. Financial pressure, damage to family relationships, and mental health issues can all be consequences of uncontrolled gaming. That is why rbajee provides all the tools and information you need to keep yourself protected.

Remember — betting or gaming should never be a source of income. It should be done purely for entertainment, and you should only spend money you can afford to lose. Responsible gaming means knowing your limits and staying within them.

Important Warning

Gaming can be addictive. Only play with money you can afford to lose. If you feel that gaming is having a negative impact on your life, contact us immediately — our 24/7 live chat support is always there for you.

Our protection tools

rbajee offers a range of practical tools to help you stay in control.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit on your account. Once set, the limit takes effect immediately. To increase a limit, you must wait 7 days — this protects you from overspending in the heat of the moment.

Time-Out Feature

If you want to take a temporary break, you can set a time-out lasting from 24 hours up to 6 weeks. During this period, no betting or gaming will be possible from your account. Giving yourself a break is very beneficial for your mental well-being.

Self-Exclusion

If you feel that gaming is getting out of your control, choose self-exclusion. This will completely close your account for a minimum of 6 months. During exclusion, you will not receive any promotional emails either.

Review Betting History

You can view your complete betting and gaming history at any time from your account dashboard. Keep a regular record of your spending — this is an important habit for responsible gaming.

24/7 Support Service

If you ever feel you need help, our 24/7 Bangla live chat support team is always ready. They can assist you with anything related to self-exclusion, deposit limits, or time-outs.

Minor Protection

rbajee strictly prohibits anyone under 21 from using the platform. Age is verified at registration. Use parental control software to keep children and teenagers in your household away from this platform.

Signs of problematic gaming

Ask yourself the following questions. If you answer "yes" to most of them, consider seeking help.

Are you placing larger bets to try to win back money you have lost?
Have you repeatedly tried to stop gaming but failed?
Are you hiding your gaming from family or friends?
Are you taking on debt or spending your savings to bet?
Do you feel restless or irritable when you are not gaming?
Are you spending time gaming while neglecting work, family, or relationships?
Remember

Even if just one of the signs above applies to you, it is a warning signal. Seeking help is not a sign of weakness — it is a sign of courage. Reach out via our live chat and we will help guide you in the right direction.

Responsible gaming tips

Budget Planning

  • Set a fixed gaming budget for each week or month.
  • Only use money you are prepared to lose.
  • Set your gaming budget from what is left after covering essential living expenses (rent, food, bills).
  • The minimum deposit at rbajee is just ৳100 — start with a small amount.
  • Once your budget is gone, stop playing and wait until the next day.

Time Management

  • Set a time limit before you start gaming and stick to it.
  • Take a 5-10 minute break every hour.
  • Avoid gaming before bed or during work hours.
  • Make spending time with family and friends your top priority.
  • Use rbajee's time-out feature — it is right there in your hands.

The Right Mindset

  • Remember — gaming is for entertainment, not a source of income.
  • Do not increase your bets out of anger or frustration after a loss.
  • Do not game under the influence of alcohol or substances.
  • When you win, set some of the money aside.
  • Game outcomes are entirely based on chance — there is no "guaranteed winning method".

Family and Loved Ones

  • Keep your family informed about your gaming habits.
  • Enable parental controls on devices used by children and teenagers.
  • If a family member is struggling, encourage them to seek help.
  • Gaming should never be more important than family relationships.
  • If you face financial difficulties, talk openly with your family.

Age Verification and account limits

21+ Age Verification

rbajee is for players aged 21 and above only. Age is verified at registration using a national ID card or passport. No account for a minor is permitted — this rule is strictly enforced.

If you suspect that a minor is using this platform, notify us via live chat immediately.

Deposit and Withdrawal Limits

Minimum deposit: ৳100 (per method)
Minimum withdrawal: ৳1,000
Typical withdrawal time: 5-30 minutes

Set a daily, weekly, or monthly deposit limit based on your preference. Lowering a limit is instant — but increasing a limit requires a 7-day wait.

Self-Exclusion Process

To request self-exclusion, contact us via our 24/7 live chat or by email at [email protected]. Our team will lock your account for the specified period.

During exclusion you will not receive any promotions or emails. Even after the period ends, you will need to contact the support team to reactivate your account.

Get support — we are always here for you

If you are struggling with gaming, do not face it alone. Reach out to us.

Live Chat Support

Our Bangla-speaking support team is available for you 7 days a week, 24 hours a day. For anything related to responsible gaming — setting deposit limits, taking a time-out, or self-exclusion — you can get immediate help.

Email Support

If you would like to share more details or make a specific request, send an email to:

[email protected]

All emails regarding responsible gaming are handled with the highest priority. Please include your account username and the type of request in your message.

Enjoy responsibly

Have fun at rbajee safely and within your limits. Our games, cricket betting, and slots — everything is in your control.

Common questions about responsible gaming

Go to the Settings section of your account and click on the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately. If you run into any issues, our 24/7 live chat team is ready to help.

Yes, any funds remaining in your account at the time of self-exclusion can be withdrawn. Exclusion only stops new betting or deposits — your existing balance stays safe. Contact our support team to process the withdrawal.

rbajee is strictly for players aged 21 and above. Age is verified at the time of registration. No account is approved for anyone under 21, and additional verification may be requested later in cases of doubt.

A time-out is a temporary break — from 24 hours up to 6 weeks. Gaming is paused during this period, but the account is reactivated automatically once it ends. Self-exclusion is a longer-term measure (minimum 6 months), and even after the period ends, support team approval is required to reactivate the account.

Start by talking to them openly and with understanding. Encourage them to seek help. You can request a self-exclusion on their account through our live chat on their behalf — email us at [email protected] with the necessary details or reach out via live chat.

Lowering a deposit limit is instant and takes effect immediately. However, increasing a limit requires a 7-day waiting period. This is intentional — it is designed so that no one can raise their limit in the heat of the moment on impulse.